FAQ

Frequently Asked Questions

What happens if it rains on my regularly schedule day of service?

We monitor the weather forecast & cut either the day before or day after forecasted
rain

Do you cut when my lawn is wet?

We don’t make it a habit of cutting lawns when they are wet; however, depending on
the number of forecasted days of rain it may be necessary to cut it or possibly skip that week.

For my monthly service, am I charged if it is necessary to skip a week of service?

We generally bank on three services per season, which we do not charge additional for in
months with five weeks, which can account for weeks skipped due to weather or other
issues

If I have a question, when can I expect a response?

You can expect a response from us within 72 hours. Business hours are Monday through Friday, 8 am to 5:30 pm.

Why should I choose Five Star Landscaping?

We have an outstanding reputation with our customers for being reliable, courteous, and always eager to provide satisfaction. Being in business for over 30 years has allowed us to feel confident in knowing what customers need.

Is there a charge to receive a lawn care estimate?

No. There is no cost to receive a quote! Get one today.

When are invoices due?

All invoices are due upon receipt.

When do I receive my bill?

At the end of every month via email you will receive your bill. We also send invoices via standard US mail. All invoices are due upon receipt.

How does your monthly billing work?

We provide online payment through invoice via email. We accept check payment, credit card payment and money orders. All services are billed at the end of every month.

What does lawn mowing cost?

Pricing varies based upon size of property as well as details of the service needed for that specific property.

FAQ